Last Updated: July 10, 2025
Welcome to Frigga SmartLife! Please make sure that you are an adult when you start using this product and/or service. When you use our products and/or services, we may collect and use information about you. We attach great importance to the protection of users' privacy and personal information. We also truly understand the importance of personal information to you and we will spare no efforts to keep your personal information safe and reliable.
Frigga (Real-time cold chain solutions) ("we," "our," or "us") operates the Frigga SmartLife IoT temperature monitoring system. This comprehensive Privacy Policy explains our practices regarding the collection, use, disclosure, and protection of your information through our mobile application, connected devices, and related services (collectively, the "Service").
Key Points: By using Frigga SmartLife, you consent to:
When you create an account, we collect:
Our temperature monitoring hardware collects:
We automatically record:
We process data to:
Data enables us to:
We utilize information for:
With consent, we may:
We engage these processors under strict contracts:
| Category | Providers | Data Shared | Purpose | Safeguards |
|---|---|---|---|---|
| Cloud Infrastructure | Amazon Web Services | Encrypted sensor data, user profiles | Primary data storage and processing | SOC 2 Type II, ISO 27001 |
| Notifications | URORA | Contact details, alert content | SMS/email delivery | End-to-end encryption |
We may disclose information:
As a global service, we transfer data with these protections:
You may:
Options include:
You can:
Cookies are small text files sent to or accessed from your web browser or computer hard drive. Cookies generally contain the domain name (Internet location) from which the cookies originated, the cookie's "life cycle" (i.e., expiration time) and a unique number or similar identifier that is randomly generated. The cookies may also contain information about the device, such as user settings, browsing history, and activities while using the service. If you clear the cookies, you will be required to change your settings the next time you visit our website. Please note that some of our services require cookies. Disabling cookies may affect your use of some or all functions of these services. Our service uses the following cookies:
We and some third parties may use other local storage technologies, such as local shared objects (also known as "Flash cookies") and HTML5 local storage, in some products and services. Like cookies, these technologies store information on your devices and can record some information about your activities and preferences. However, these technologies may use a different media compared with those used for cookies. Therefore, you may not be able to control them using standard browser tools and settings.
Except as required by law, we do not undertake to comply with the "Do Not Track" signal in your browser, as compliance therewith would prevent most of the tracking and disclosures as described herein.
Without your prior consent, we have never and will never share, disclose, sell, lease or otherwise provide your personal data to other companies for their products or services promotion, except for the sharing of personal information that you authorize us to do so under this Policy, and we have never and will not "sell" your personal information.
Our App or websites may contain links redirecting to third-party websites, and this Policy does not apply to these third-party websites. If you click on the links to these websites, please note that they have their own privacy policies, and we have no responsibility or obligation for their policies. Before submitting any information to these websites, please check their respective privacy policies. In addition, our websites may include social media functions such as Facebook, Twitter and Pinterest buttons (such as "Like," "Tweet" or "Pin"). These social media sites will automatically record information about your browsing behaviors every time you visit any site with a social media button, whether you tap the button or not. Your interactions with these functions are governed by the privacy policy of the company that provides them, not by ours. Please check your privacy settings separately on social media sites.
Our services are not intended for children or minors under the age of 16 (as defined by applicable national laws), nor do we knowingly collect or maintain children's personal information. If you are a minor, please do not attempt to fill out our form or send us any personal information about you. If any minor provides us with personal information without the consent of his/her parent or guardian, the parent or guardian shall contact us immediately at [email protected] to delete such personal information and cancel the subscription. If we discover that any minor has provided us with personal information, we will take immediate measures to remove such information from our files. As further described in our User Agreement, please do not upload or display photos of others, especially those of minors.
Pursuant to Section 1798.83 of the California Civil Code, California residents are entitled to request from us annually, free of charge, a copy of list of third parties to whom we have disclosed the personally identifiable information (as defined in the Code) of such California residents in the previous year, as well as the categories of personally identifiable information disclosed to such third parties. If you are a California resident and you wish to make such a request, please contact us at [email protected].
If you are located in EEA, Switzerland or the UK, your rights with respect to our processing of your personal data as a controller include, in particular:
In order to exercise your rights, or in case of any other doubts about our use of your personal data, please send the request to the contact information specified in the "Contact us" section of this Privacy Statement. Please note that we may require you to provide us with additional information in order to confirm your identity and ensure that you have access to relevant personal data.
You also have the right to file a complaint to the data protection agency. For more information, please contact your local data protection agency.
If any third party is involved during our performance of the contract, they will only receive such personal data to the extent of transmission required by the corresponding services.
If we outsource certain parts of data processing (hereinafter referred to as "order processing"), we will contractually require our order processors to use personal data only in accordance with the data protection law, and guarantee the protection of the rights and interests of the data subjects.
We may update this Privacy Policy from time to time:
Your continued use after changes constitutes acceptance.
If such change will result in material impairment of your rights and interests under this Privacy Policy, we will prompt you to a prominent position on the page before the change takes effect. In case of any change in the privacy protection guidelines for specific products and services regarding the processing purpose, processing method and types of personal information, your consent will be obtained again.
You have the right to refuse to agree to this Privacy Policy update, but you also acknowledge and understand that if you refuse us to collect and process your personal information as necessary to realize the updated services or functions, we may not be able to provide you with the updated services or functions, or achieve the effect of updating the services.
If you have any doubts, suggestions or comments about this Privacy Policy or our User Agreement, please contact us at [email protected].
We will reply as soon as possible upon receipt of your request. In addition, if you think that our processing behavior violates your legitimate rights and interests of privacy and personal information, you have the right to complain and report to the corresponding regulatory authorities.